Dispatch and coordinate drivers for daily pickup and delivery routes.
Monitor vehicle locations and route progress throughout the day utilizing our Samsara GPS Fleet Tracking platform.
Communicate with drivers regarding route changes delays and customer requirements.
Maintain accurate dispatch records and daily activity logs.
Coordinate vehicle maintenance schedules and repairs.
Assist with driver scheduling and timekeeping.
Respond to customer inquiries regarding deliveries and service status.
Ensure compliance with company policies and transportation regulations.
Track and report key operational metrics and delivery performance.
Work closely with management to improve route efficiency and customer satisfaction.
Monday through Friday
Day Shift
Occasional after-hours phone support as needed
High school diploma or GED.
Minimum 2 years of cartage / truck transport dispatching experience.
Strong verbal and written communication skills.
Excellent multitasking and organizational abilities.
Proficiency with Microsoft Office (Excel Outlook Word).
Ability to work independently and make quick decisions.
Experience with routing GPS tracking or transportation management systems.
Knowledge of the Baltimore-Washington-Northern Virginia corridor.
Prior experience working with delivery fleets.
Strong customer service orientation
Problem-solving and decision-making abilities
Attention to detail
Time management
Team collaboration
Ability to work under pressure
Competitive salary
Paid vacation and holidays
Health benefits available including dental & vision. 401(k) employer-sponsored retirement plan is available.
Opportunities for advancement
Positive supportive focused and friendly office environment
Required Skills:
High school diploma or GED. Minimum 2 years of cartage / truck transport dispatching experience. Strong verbal and written communication skills. Excellent multitasking and organizational abilities. Proficiency with Microsoft Office (Excel Outlook Word). Ability to work independently and make quick decisions. Experience with routing GPS tracking or transportation management systems. Knowledge of the Baltimore-Washington-Northern Virginia corridor. Prior experience working with delivery fleets. Strong customer service orientation Problem-solving and decision-making abilities Attention to detail Time management Team collaboration Ability to work under pressure
Required Education:
High school diploma or GED
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